We accept payment by all major credit cards and debit cards only. Once signed up, you will be prompted to add a credit card to your account at checkout. The checkout is secured and processed by Stripe.
Each cut of meat varies in weight. This is why we charge for meat by the exact weight. We weigh your meat when packing your order. Then, we charge your card after it's packed and before it's delivered.
We are a small family farm that harvests seasonally. We do our best to manage our inventory, but some things may run out of stock from time to time. If this happens on your order, your final total will be adjusted.
Since food is perishable, we do not accept returns.
If you receive an item that is damaged or spoiled and you cannot consume it, please send us an email. We rely on your feedback so we can correct mistakes and improve what we do. Pictures are appreciated. Please let us know if any of your items are not ok within 24 hours of receiving them or ASAP.
We always believe in making right with our customers. We will issue you a credit, refund, or replacement for any damaged or spoiled items. Credit will be given for the product price and any associated shipping costs.
We aim to provide the best customer service possible. We will reply to any emails regarding issues with orders within 24 hours.